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How can I change or reset my password?
How can I change or reset my password?
Written by Adam Rayf
Updated over a week ago

To change or reset your password:

  • Select the Forgot password? on the home page of the application;

  • Enter your phone number (i.e. the one associated with your Moka account);

  • You’ll receive a one-time password (OTP) via SMS;

  • Use this OTP to change or reset your password.

If you have changed phone numbers since creating your Moka account, you will need to reach out to our Customer Success team in order to have your phone number updated otherwise you won't receive the OTP via SMS.

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