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Why haven't I received my referral bonus?
Why haven't I received my referral bonus?
Written by Adam Rayf
Updated over a week ago

If you believe you’ve met the four conditions, but you still haven’t received your referral bonus (or an email from us), please send us a message and someone from our Support Team will take a deeper look into everything.

If for any reason, your referral hasn’t been properly recorded by our system, we simply ask you to provide proof that you shared your link with your friend. This proof can be a simple screenshot of the conversation in which you shared your link.

Referral bonuses are processed every Monday with the weekly transfer of roundups.

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