We're sorry to hear you're thinking about leaving. If there's a specific issue or concern prompting your decision, please reach out — we may be able to help or resolve the problem!
Important Information Before Closing
Liquidate Your Holdings: You must sell all securities and ensure your account balance is fully withdrawn before proceeding.
Permanent Closure: Closing your Mogo investment account is final. Once closed, your account cannot be reopened later.
How to Request Account Closure
Open the Mogo app.
Navigate to the Help & Support section.
Submit a request indicating you would like to close your account.
Our team will assist you through the next steps.
If You Can’t Access the App
If you're unable to access the app, you can still request assistance by sending us an email at mogotrade@mogo.ca. Please include your full name and any relevant details to help us locate your account quickly.